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Mandarin Oriental Manila Hotel Makati City, Makati City
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Key details
About the Hotel
Makati Avenue,
Makati City,
Philippines,
Metro Manila
Mandarin Oriental Manila is a 5-star hotel offering an outdoor pool, spa, and a variety of dining options. The hotel features seven dining venues including Tin Hau Chinese Restaurant and Kipling's Cigar Bar, as well as a business center and meeting facilities.
Rooms & Amenities
Rooms at Mandarin Oriental Manila are air-conditioned and offer amenities such as cable TV, a mini bar, coffee/tea making facilities, and an in-room safe. Corner rooms provide privacy and ample workspace, while selected rooms offer city views from floors 8 to 10.
Dining Options
Dining options at the hotel include Paseo Uno for Asian and Western dishes, as well as Mandarin Deli for lighter fare. Guests can enjoy drinks at the lounge bar, Martinis, and Captain's Bar, alongside Kipling's Cigar Bar for a more secluded experience.
Leisure & Business
Mandarin Oriental Manila features a spa where guests can relax with massages. The hotel includes a gym for fitness enthusiasts and provides business services to meet professional needs.
Services & Local Area
Day trips and car rentals can be arranged at the tour desk. The hotel is situated close to landmarks like Greenbelt Park, Ayala Triangle Gardens, and the Ayala Center, with various public transport options available such as Paseo de Roxas bus station and Buendia city train station.
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You can start your day with a buffet breakfast, which costs USD 25 per person per day.
You can start your day with a buffet breakfast, which costs USD 25 per person per day.
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Getting around
A list of all available modes of transport
City Center
Makati City2000 ft
Airports
Ninoy Aquino International (MNL)
6.3
mi
Clark International (CRK)
62.8
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was impressive, featuring fresh pastries and made-to-order omelets that kick-started my day perfectly.” view full review
Comfortable King Bed
“The king-sized bed in my room was incredibly comfortable, providing a restful night’s sleep that was much needed.” view full review
Relaxing Spa
“The spa experience was rejuvenating, with a massage that melted away my stress and left me feeling fantastic.” view full review
Luxurious Shower
“The shower had excellent water pressure, giving me a refreshing experience each morning—definitely a highlight of my stay.” view full review
General
Wi-Fi
Elevator
Dining
Restaurant
Bar/ Lounge area
Spa & Leisure
Swimming pool
Room features
Paid Wi-Fi in rooms
Air conditioning
In-room safe
Media
Television
Telephone
Show more
Location
Makati Avenue,
Makati City,
Philippines,
Metro Manila
Map view
Makati Avenue,
Makati City,
Philippines,
Metro Manila
City landmarks
Garden
Ayala Triangle Gardens
2300 ft
Mall
Greenbelt Mall
3100 ft
Mall
Century City Mall
3000 ft
Museums
Ayala Museum
3000 ft
Market
Salcedo Saturday Market
2600 ft
Monuments and Landmarks
Ninoy Aquino Monument
3800 ft
Mall
Power Plant Mall
1.0
mi
Ayala Ave
Ayala Center
3800 ft
Museums
The Mind Museum
1.3
mi
Ayala Avenue corner Paseo de Roxas Makati City
Enterprise Center
2200 ft
Shopping Area
A. Venue Mall
2700 ft
Church
Saint Peter And Paul Parish Church
2900 ft
Greenbelt Park Walkways
Greenbelt Park
3500 ft
Museums
Museo ng Makati
3500 ft
Ayala Center Legaspi Street
Greenbelt Chapel
1.2
mi
Museums
Yuchengco Museum
3800 ft
Shopping Area
SMDC Jazz Mall
2400 ft
The Landmark Department Store
5100 ft
Church
Union Church of Manila
4200 ft
Parks
Washington SyCip Park
4800 ft
Parks
Legazpi Active Park
4900 ft
5539 D.M. Rivera
San Pedro Macati historical marker
3000 ft
Shopping Area
Landmark Makati
3000 ft
Ayala Ave Ayala Center
Glorietta
4300 ft
Church
St. George Greek Orthodox Chapel
3000 ft
Nearby
Ayala Avenue
Gabriela Silang Monument
1900 ft
Makati Ave Paseo de Roxas
Sultan Kudarat Monument
2000 ft
Mall
Qiwellness Spa
1700 ft
Urdaneta
900 ft
Parks
Ayala Triangle Walkways
1600 ft
Restaurants
Wildflour Cafe and Bakery
1800 ft
125 L. P. Leviste Street V Corporate Center
Yabu House of Katsu
500 ft
Makati Avenue 2F Glorietta 5
Seattle's Best Coffee
500 ft
Paseo de Roxas cor. Legaspi St. Ayala Center
Old Swiss Inn
500 ft
Ground Floor
Terraz
500 ft
Makati Avenue 3rd Floor Retail Pavilion
Maru Korean Restaurant
500 ft
A Venue Property Makati Avenue
Pizza Hut
500 ft
Glorietta 2 Space 2-014 2nd Floor
Top of the Citi by Chef Jessie
700 ft
34/F Citibank Tower 8741 Paseo de Roxas Salcedo Village
The Wholesome Table
1800 ft
Esperanza St Corner Greenbelt Drive G/F Greenbelt 2
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Spacious rooms
Attentive service
Remodeling needed
Challenges with location
7.6/10
Very good
Rooms
7.5
Location
7.7
Service
8.4
Dining
8.1
Guest reviews
7.6/10
based on 15 reviews
0.8
0.8/10 based on 3 reviews
Robert
United States of America,
May
2024
7.6/10
My stay at the hotel was overall pleasant. The rooms were spacious and the bed was comfy, but they could use some serious remodeling. The cleanliness was good, although the check-in was delayed without an apology or offer for a late check-out. The service was attentive, with the staff readily providing assistance and information. The location was convenient, walking distance from great dining options, but hotel patrons should be monitored better. The dining experience was satisfactory, but there were some issues with the price and extras like internet. The facilities were decent, but some areas needed renovation.
Rooms
7.0
The rooms were clean and very good, although they looked tired and in need of remodeling.
Service
8.0
The service was very attentive to guests' needs, although some expected 5-star touches were missing.
Location
9.0
The location was perfect, close to popular areas like Greenbelt and Glorietta.
Dining
7.0
The dining experience was decent, but there were concerns about high prices and additional charges like for internet usage.
Facilities
7.0
The facilities were adequate, but areas like the lobby and reception could benefit from renovation.
Will
United Kingdom,
April
2024
7.4/10
My stay at the hotel had its ups and downs. The rooms, though spacious, looked old and rundown, and we experienced delays in check-in without any apology. On the bright side, the staff was friendly and efficient, making the overall service pleasant. The location was good but required a bit of a walk to nearby attractions. The dining experience was a highlight with a wide variety of options, while the facilities were satisfactory.
Rooms
6.0
The rooms, though furnished quite some time ago, were large but looked really old and rundown.
Service
8.0
The service was very friendly and efficient.
Location
7.0
The location was good, a bit of a walk to nearby attractions but quick access to street taxis.
Dining
9.0
The dining experience was a highlight with a wide variety of options.
Facilities
7.0
The facilities were satisfactory.
Scott
United States of America,
March
2024
7.2/10
My stay at the hotel was a mix of positives and negatives. The location was convenient, close to shopping centers and with easy access to local attractions, but beggars in the area made me feel a bit unsafe. The rooms were in dire need of refurbishment but had a great breakfast. The service was efficient and personalized, although the property did not fully meet expectations.
Rooms
5.0
The rooms were old and badly in need of refurbishment, but the breakfast was exceptional.
Service
8.0
The service was efficient and personalized, with staff knowing my name and being attentive.
Location
7.0
The location was convenient, close to shopping centers, but the presence of beggars in the area made me feel a bit unsafe.
Dining
9.0
The dining experience was excellent with a variety of options and great service.
Facilities
7.0
The hotel offers sufficient facilities for a comfortable stay.
Ralph
United States of America,
January
2024
8.8/10
My stay at this hotel was a pleasant surprise. The rooms were comfortable with luxurious marble bathrooms and great beds. The cleanliness and comfort were top-notch. A delightful touch was the plate of fresh fruit, a glass of fresh milk, and a chocolate cookie for my youngest daughter on the first evening, which was a very much appreciated gesture after coming from the provinces.
Rooms
9.0
The rooms were comfortable and well-appointed, with real solid marble bathrooms.
Service
9.0
The staff was remarkably helpful and genuine, going above and beyond to meet my needs during my stay.
Location
8.0
The hotel's location is very good, within walking distance to offices, restaurants, and shopping areas, making it convenient for both business and leisure travelers.
Dining
9.0
The dining experience was excellent, with a wide selection of dishes at the Paseo Uno buffet, including freshly cooked items and a variety of stations. However, the only downside was the additional cost for internet usage.
Facilities
9.0
The facilities were all very nice, offering everything one would need for a comfortable and enjoyable stay.
Alan
United Kingdom,
January
2024
8.4/10
I was lucky to fly Business Class and found the hotel to be in the center of other taller buildings, offering a great location close to the CBD district. The rooms were larger than standard, with spacious bathrooms. The service was professional, friendly, and accompanied by a first-class breakfast. However, the location required a comfortable walk to nearby attractions if you're not used to the heat. Dining was excellent, with a wide range of cuisines to savor.
Rooms
8.0
The rooms were larger than your average room, with spacious bathrooms.
Service
9.0
The staff have never-ending smiles, very friendly, and extremely sincere.
Location
7.0
The hotel's location is ideal for any guest doing business in the area, although slightly inconvenient for those unaccustomed to the heat.
Dining
9.0
The dining experience was excellent with a diverse range of cuisines available.
Facilities
9.0
The facilities at the gym are among the best I've seen at a hotel.
William
United Kingdom,
December
2023
6.4/10
My stay at the hotel was a mix of positives and negatives. The spacious rooms needed sprucing up and felt a bit stale with chipped furnishings and old carpets. On the bright side, the service was very attentive to my needs, from the valet to the club level staff. The location, although slightly inconvenient for those not used to heat and humidity, provided a calm oasis in Makati. The dining options, while decent, could use some improvement. The facilities were lacking, especially the gym and internet connection.
Rooms
6.0
The rooms were spacious but clearly needed sprucing up.
Service
8.0
The service was very attentive to my needs, and the staff was friendly and welcoming.
Location
7.0
The location, in a quieter corner of Makati, offered a calm atmosphere away from the noise, but was slightly inconvenient for reaching popular destinations.
Dining
6.0
The dining experience was pretty decent, although there could have been more variety and better quality.
Facilities
5.0
The facilities, especially the gym and internet connections, were not up to par.
Frank
United States of America,
December
2023
7.8/10
The hotel offers comfortable rooms that are better than some spas I've visited but with a slightly oppressive feeling. The service is outstanding, although there was an attempt to overcharge me. The location is very good in Makati Avenue, close to Greenbelt and transportation, but not ideal due to beggars and traffic. The dining experience was great with a good selection. The facilities are good overall.
Rooms
8.0
The rooms felt a bit oppressive and small but were actually better than some spas I've visited. They are very comfortable, although there's a risk of oversleeping.
Service
9.0
The service is outstanding in attention to detail and quick care, although there was an attempt to overcharge me.
Location
7.0
The location is very good in Makati Avenue, close to Greenbelt and transportation, but not ideal due to beggars and traffic.
Dining
8.0
The dining experience was great with a very good selection.
Facilities
7.0
The facilities are good overall.
Robert
United Kingdom,
November
2023
8.2/10
The hotel offers clean and spacious rooms with the best breakfast selection. The service is friendly and attentive without being intrusive. The location is ideal, close to shopping centers and fitness facilities. The dining experience provides a vast array of options but could be improved in some aspects.
Rooms
9.0
The rooms are completely functional and clean, with 1 ½ baths, spacious, and great next to the shopping center.
Service
9.0
The service staff are very attentive, know my name each time I visit, and are very friendly.
Location
7.0
The hotel is in Makati, not far from all places, but may be a little less than desirable for some due to the distance from certain offices, shops, and restaurants in the Makati area.
Dining
8.0
The dining experience offers a wide variety of choices, making it one of the best hotel breakfasts I have had anywhere.
Facilities
8.0
The facilities are convenient and well-maintained, offering a great overall experience.
Raymond
United States of America,
October
2023
7.4/10
The hotel offers spacious and elegant rooms with comfortable beds, but would benefit from an upgrade. The service is helpful and courteous, yet lacks some of the expected luxury touches. The location is ideal for business guests but has some drawbacks. The dining experience is decent, although improvements could be made. The facilities are satisfactory.
Rooms
8.0
The rooms were spacious and elegant with comfortable beds.
Service
7.0
The service was helpful, courteous, and wonderful.
Location
8.0
The location is ideal for any guest doing business in the area.
Dining
7.0
The dining was pretty decent, but there is room for improvement in the breakfast options.
Facilities
7.0
The facilities were satisfactory.
Tim
United Kingdom,
October
2023
8.0/10
During my 7-night work visit, I found the hotel rooms to be indeed spacious, with comfortable beds, complete with amenities such as cable TV, broadband internet, mini bar, and a bigger closet and bathroom, making for a pleasant stay. However, the service, while great initially, slowed down during check-out. The location was very good, offering a quieter corner of Makati for a business-oriented stay, with excellent access to nearby offices, restaurants, and shopping. The dining experience at Paseo Uno was fantastic, offering a wide range of delicious options, though a bit pricey. Overall, a convenient and comfortable stay with good value for money.
Rooms
9.0
The rooms were spacious and well-equipped with all necessary amenities.
Service
7.0
The service was initially great but experienced delays during check-out.
Location
8.0
The hotel's location in Makati is ideal, offering a peaceful oasis away from the hustle and bustle yet convenient for business needs.
Dining
8.0
The dining at Paseo Uno was exceptional with a great variety of dishes, although it came at a higher price.
Facilities
8.0
The hotel facilities were well-maintained and added to the overall comfort of the stay.
Stewart
United Kingdom,
September
2023
8.4/10
The hotel has spacious rooms kept impeccably clean, with a mix of older Sheraton style and some Asian elements. The service is welcoming, especially in the 17th-floor lounge. The location is great, central to restaurants and bars in Makati but away from less safe areas. The dining experience is astounding, with a wide selection at breakfast. Overall, a great option in an upscale area of downtown Makati.
Rooms
7.0
The rooms are spacious and immaculately clean with a mix of older Sheraton style and Asian elements.
Service
8.0
The service is very welcoming, especially in the 17th-floor lounge.
Location
9.0
The location is very central to many restaurants and bars in Makati, away from less safe areas, and convenient to major local attractions.
Dining
9.0
The dining experience is astounding, particularly at breakfast with a wide selection to choose from.
Facilities
9.0
The facilities are top-notch throughout the hotel.
Leslie
United Kingdom,
September
2023
8.6/10
The hotel offers spacious rooms with a comfy bed but could benefit from serious remodeling. The service is attentive, especially on the 17th-floor club level, perfect for business or pleasure trips. The location is fantastic for shopping but can be challenging for airport departures during late afternoons. The dining experience is excellent, though paying for internet usage may not be appealing. Overall, it's a great value in Makati with a mix of positives and negatives.
Rooms
8.0
The rooms are as spacious as a Holiday Inn, featuring a spacious bathroom and provided bathrobes and slippers. One of the most comfortable beds I've ever slept in.
Service
9.0
The service is very attentive, from valet to room attendants and the exceptional club level staff.
Location
8.0
The location is fantastic after a long day of shopping, especially for families or shopaholics. Some challenges getting to the airport in late afternoon departures but worth it for the proximity to attractions like Green Belt and Rockwell.
Dining
9.0
The dining experience is out of this world at Tin Hau, though having to pay for internet usage may be a downside.
Facilities
9.0
The facilities are top-notch, enhancing the overall stay experience.
Spacious rooms
Remodeling needed
Frank
United Kingdom,
September
2023
8.4/10
The hotel boasts large rooms, about 20% larger than the average 5-star room, featuring comfortable beds, high-quality linens, and a nice bathroom. Despite needing some fixes, the room had excellent amenities like a king-size bed, ample storage space, and a bar fridge. The service was superb, ensuring a pleasant stay with consistently friendly and accommodating staff. The location is good, with walking distance to various attractions and dining options; however, it may be slightly inconvenient for some. The dining experience offered a wide variety of options, and the facilities were well-equipped, earning a positive rating overall.
Rooms
8.0
The room was spacious and well-equipped with necessary amenities.
Service
9.0
The service was exceptional, with friendly and helpful staff throughout the stay.
Location
7.0
The hotel's location offers convenience with easy access to dining and entertainment options.
Dining
9.0
The dining experience was top-notch, featuring a wide array of delicious options.
Facilities
9.0
The facilities provided everything needed for a comfortable stay.
Raymond
United Kingdom,
August
2023
7.6/10
The hotel is located in a quieter corner of Makati, offering an oasis of calm from the bustling city life. The rooms, although spacious and with good bathrooms, show signs of age and are in need of renovation. The service provided by the friendly and helpful staff was exceptional, with personalized touches like contacting me in advance to ensure a comfortable stay. The dining experience was varied, with a wide selection available, although not the best I've had. The location is convenient for exploring the area, being close to restaurants and bars but a bit of a walk to major shopping malls. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms are spacious with good bathrooms but in need of a major overhaul.
Service
9.0
The staff was friendly, cheerful, and constantly attentive to my needs.
Location
8.0
The hotel is a good distance from the bustling areas, offering a quiet retreat, but some key attractions require a bit of walking.
Dining
7.0
The dining options were varied with lots of choices but could be improved for a better experience.
Facilities
7.0
The facilities were wide-ranging but could benefit from updates.
Scott
United Kingdom,
June
2023
8.4/10
The hotel has spacious rooms in need of an update but clean, with good bathrooms and amenities. The service was fantastic, making me feel welcomed and well taken care of. The location is excellent, offering a quiet oasis in the midst of Makati, perfect for business trips. Dining options were sufficient to enjoy without leaving the hotel. Overall, a comfortable stay with some room for improvement.
Rooms
8.0
The rooms are spacious but could use a major overhaul, clean, and equipped with good amenities.
Service
9.0
The staff was fantastic, contacting me to ensure a personalized and comfortable stay.
Location
9.0
The hotel is located in a quieter corner of Makati, providing a calm retreat from the city buzz yet convenient for dining and business meetings.
Dining
8.0
The dining experience was enjoyable with a variety of choices and delicious meals.
Facilities
8.0
The facilities are well-maintained, offering a comfortable stay.